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    John Stuermer

    Executive Director

    stuermer_jo@hc911.org

    John Stuermer began his career in public safety with the Chattanooga Police Department in 1977. During his career, Stuermer managed the Narcotics Unit, Special Investigations Unit, Internal Affairs and retired as a Captain managing all investigative units and the Information Center after 27 years of service. Stuermer served on the SWAT team for 10 years and was selected to attend the FBI National Academy, from which he graduated. He joined the ECD in 2004 as Executive Director.

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    Jeff Carney

    Director of Operations

    carney_j@hc911.org

    Jeff Carney is responsible for the direction and overall performance of the 9-1-1 Center and oversees the three shift supervisors, training and quality assurance supervisor, and the terminal agency coordinator. Carney is proud to have begun his public safety career as a telecommunicator working with Hamilton County Emergency Services in 1989. He advanced to become a Shift Supervisor and later the Training Officer of that organization before assuming his present responsibilities with the 9-1-1 District in 2008. He believes strongly in the professional role of the telecommunicator and works constantly to establish 9-1-1 as an equal partner in public safety alongside Fire, EMS, and Law Enforcement. Carney also serves on the Tennessee Emergency Communications Board's Operations Advisory Committee and is a Principal Member of the National Fire Protection Association's Technical Committee on Professional Qualifications for Public Safety Telecommunicator (NFPA 1061).

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    Seth Graham

    Director of Technical Services

    graham_s@hc911.org

    Seth Graham oversees the daily operations of the Information Technology department and leads a team of highly skilled specialists in support of mission-critical telephony and computer-aided dispatch systems and is responsible for the District's overall strategic technical direction. Graham has been directly supporting public safety since 2007 when he started with the Hamilton County Sheriff's Office and has been with the District since 2012. Prior to working in public safety he held technical positions in the television and radio broadcast industry. Seth holds several industry certifications and has a Bachelor of Science in Information Technology Management and an Associate of Science in Information Technology.

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    Jay Donnick

    Director of Administration

    donnick_j@hc911.org

    Jay Donnick is responsible for the financial operations of the District and oversees the administrative staff. A native of Illinois, she attended the University of Kentucky. After moving to Tennessee, she began her career with the ECD in 2000. She is a Certified Municipal Finance Officer (CMFO) and a member of the Society for Human Resource Management.

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    Tamela Chamberlain

    Training and Quality Assurance Manager

    chamberlain_t@hc911.org

    Tamela Chamberlain worked as a Sergeant for Hamilton County Emergency Services before joining the District as a member of the Training & Quality Assurance staff in June 2008. Chamberlain advanced to her current position in November 2008. She is dedicated to training quality telecommunicators, ultimately providing the highest level of service to those needing emergency assistance. With a background in emergency services and whitewater rafting, she has worked in all types of tricky situations, helping coach people through frustrating and difficult circumstances. In 2011, she led the four-member Training Staff to win the Tennessee APCO Chapter 9-1-1 Team of the Year Award.

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    Jared Pelham

    Day Shift Supervisor

    pelham_j@hc911.org

    Jared Pelham began his career in Public Safety Communications in 2005 as a telecommunicator with Hamilton County Emergency Services. After joining the District in 2009, he became a Floor Supervisor on Evening Shift and joined the Training and Quality Assurance staff in 2013. He was promoted to Shift Supervisor in 2019.

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    Jimmy Hillis

    Evening Shift Supervisor

    hillis_j@hc911.org

    Jimmy Hillis began his career as a part-time telecommuncator for the HCSO in 1985 to work his way through college. It became a career. After serving nine years as a Floor Supervisor, he was promoted to Shift Supervisor in 2018.

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    Katherine Rountree

    Midnight Shift Supervisor

    rountree_k@hc911.org

    Katherine Rountree began her career in 2005 as a telecommunicator with Emergency Services. After consolidation, in 2009 Katherine was promoted to Floor Supervisor on midnight shift. In October 2019, she was promoted to Shift Supervisor.

Board of Directors

Hamilton County 9-1-1 Unified Emergency Communications District Board Members.